Tuesday, June 30, 2020
In fact, electronic surveillance of employees, through technologies including not just video cameras but also monitoring software, has grown rapidly across all industries. Randolph Lewis, a professor of American studies at the University of Texas at Austin and the author of Under Surveillance: Being Watched in Modern America, pointed to software that makes it possible for employers to monitor employee facial expressions and tone of voice to gauge their emotional states, such as rage or frustration. Among more conventional surveillance methods, employers can track employees’ website visits and keep tabs on their employees’ keystrokes. Employers can also monitor employees’ personal blogs and read their social-networking profiles. In one case in California, a sales executive at a money-transfer firm sued her employer, claiming she had been fired for disabling an app that used employer-issued cell phones to track workers via GPS, even when they were off the clock. (The suit was later settled out of court.)
My guess is they'd find a lot of bored and frustrated people in most jobs. And that's just the way it is.