Wednesday, August 8, 2018
This column is holding out hope that demands from consumers rather than diktats from bureaucrats will chart the future of social media. But a bipartisan Beltway deal could turn a backwater federal agency into the Internet regulator for the 21st century. It would likely treat the customer far worse than any hoodie-wearing genius.The alternative is an open market in which consumers are still free to decide whether the benefits of a particular product are worth trading away their personal information. This week brings more news suggesting that users and potential users may be sending a message to the giants of the industry that it’s time to reset the bargain.