Tuesday, October 8, 2013
That does not mean that it will never work. We shouldn’t rule that out -- there are nightmare stories of databases in Britain’s National Health Service and Canada’s criminal justice system, which had to be junked after going wildly over budget. But while I assume that’s possible in this case, I don’t think it’s very likely. This system is the linchpin of President Barack Obama’s biggest legislative achievement. The administration is going to try very hard to make it work over the next few months, and I assume that at some point -- in a few weeks, or a few months -- it will succeed.
The real question is whether that will be soon enough to repair the damage. One of the crucial features of the exchange was that its ease of use was supposed to attract “young invincibles” who don’t have insurance now. You’re not going to get too many shots at that customer base before they give up -- and the worse the bugs, the more other, non-invincibles may get worried about giving you their secure data.
Megan's right but as usual a little too charitable. I suspect Eric Schmidt will bring in a room of ringers to sort out Obamacare -- whether he will be too late or not, I don't know, but if it's a good deal, people will eventually get in line for it.