Jenny Douglas, who runs the Brooklyn Cottage, an arts salon in Prospect Heights, takes a softer approach, and emphasizes compassion. When waiters sidle up to her at the end of a meal and ask the dreaded question, “Are you still working on that?” she will either smilingly say, “Actually I’m still enjoying this,” or she will look baffled and ask, “Might you be so kind as to bring me another glass of wine, please, so I can continue to labor?”
via www.nytimes.com
These issues tend not to come up at Discount Tire, Jiffy Lube, Ralph's and other spots I frequent. We're just naturally more polite I guess. --ts

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